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1stop Florists - Extremely Unhappy
1stop Florists - Extremely Unhappy
I will never use this service again. What I ordered (and it was overpriced) is not at all what was delivered. I have contacted them twice and no on will respond. The flowers in the arrangement were lacking (from the picture on their website) and they were also drooping...
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1StopCares
1StopCares

I'm so sorry to see this experience was a letdown. This is unacceptable to us and not at all how we'd want you to feel when sending flowers! I would love to help make this rig...

Anonymous
Anonymous

Thank you for your wonderful website. I did forward a copy of my complaint to them. I received a response within minutes. They offered me a full refund after stating "the bouq...

2.7
#1235276
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I ordered flowers for my son's girlfriend's birthday to be delivered on her birthday, April 7. I ordered them on line on April 6th at 10:30 AM. The first time I tracked the delivery at 3PM on April 7th, it said they were delivered. I spoke to my son at 6, he said...
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1StopCares
1StopCares

I'm very sorry that your son's girlfriends flowers were not able to be enjoyed on her special day. You can bet I would be upset too in your position and I would love to know i...

#1229227
Reply to reviews
1stop Florists - Dissatisfied customer
At first, I was so happy ordering the arrangement bec of the smiley vase. The process of the ordering went well smoothly and very easy to do. My issue started when I received a phone call saying the vase is not available that they will just replace it with something...
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1StopCares
1StopCares

I am so sorry for the disappointment we caused, first by not having the vase available that you had original chosen but second for promising to add more roses to your arrangem...

#1228621
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Who would buy this *** chocolate on purpose ? Who would buy this knowing that this was all they would get for 162.00$ . There were less than 8 tulips and that was suppose to be your best, REALLY!!!!
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1StopCares
1StopCares

I am so sorry for disappointing you in anyway with the flower arrangement you had purchased. This is not how we like to run our company. If you could please send me an email t...

#1222010
Reply to reviews
I ordered a flower arrangement from 1stop Florists to be delivered to my sister who was in the hospital. When I placed the order, I thought she would be in the hospital for a few days. However, within a couple hours of ordering the flowers, I discovered she might be...
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1StopCares
1StopCares

I apologize so much, you did the right thing and called us as soon as you were made aware that your sister was being discharged from the hospital and providing a home address ...

#1205836
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1stop Florists - Bait and switch
1stop Florists - Bait and switch
Flowers contained too many greens, droopy flowers, no bow. Presentation did not look like pic on website, looked like something an amateur would come up with when trying to make it look like pic on website.
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1StopCares
1StopCares

I am so sorry about your disappointment in the arrangement that was delivered. Please know that you can reach out to us when you are not happy with what was delivered we will ...

2.4
#1200289
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I purchased flowers for same day delivery for my sister who recently gave birth. I wanted her to see some fresh, beautiful flowers & smell the freshness since she’s been stuck in the house for awhile. Her card was to read: Hey sissy, I just wanted to remind you that...
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1StopCares
1StopCares

I am so very sorry that your sister never received her flower arrangement from you, especially for such an important reason, such as a new baby. I would be extremely upset and...

1.1
#1191879
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Do not use this company. They are most likely some kid in an apartment attempting to run some business. The company sent me the wrong flowers ... then told me that they would get them to me in 4 hours...and no one ever showed up. The sketchy delivery people were my...
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1StopCares
1StopCares

I apologize for all of this, sounds like a lot of promises were made and none were kept. I would please like it if you could reach out to me at help@giftservices.com. We do no...

#1190777
Reply to reviews
The flowers I ordered were not delivered to my mother on Valentine's Day, despite paying extra for it. When checking the delivery status online the website said "delivered", which was incorrect. I called the next day to see what happened, and when they called me back...
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1StopCares
1StopCares

I am so sorry that this happened. This is not the way we should be running our business. I would love if you could email me at help@giftservices.com, so we can make sure that ...

#1190473
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This is a second party, not an actual florist shop. My boyfriend is deployed and tried to send me flowers for Valentine’s Day. I Never received. Never contacted. When I contacted them, they said “ticket was lost” but they charged him of course. Horrible! Don’t use this...
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1StopCares
1StopCares

I am so sorry that you never received your flowers on Valentines day. I apologize that someone told you the ticket was lost, I honestly have no clue to what they were even tal...

1.0
#1190291
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