So I ordered 2 dozen Red Roses and it did not look anything like the picture. Not that it had to look exactly like it but wasn't even close! The flowers looked like crap and the vase looked like crap. Oh and they was not 2 dozen Roses in it. so this cost me $118.91...Read more
I ordered same day flowers and asked if I could add a bottle of champagne. They told me they add either Brut or Moet, but I could request the champagne I wanted. Was told every effort would be made to get my choice or they would try to get the best available. I asked...Read more
Paid extra to get the flowers delivered for the special day and at 5:00 pm, was notified that they could not deliver the arrangement as contracted and had rescheduled the delivery for the next day. The reason I selected this company was because they could deliver...Read more
1stop Florists - After 2 days late i cancelled
Pathetic, epic failure, missed the special day, got a emAil saying delivery was made which is a joke. Never got delivered. Event passed, no surprise, sweet and helpful and feckless customer sevice people. Stay well away.
Placed an order on a Friday evening for Saturday delivery. Received an email at just before noon on Saturday indicating they could not find a florist available to deliver in area. Called customer service and was told they do not deliver in area and could not ever...Read more
Paid extra to have express delivery by 2pm. When that didn't happen I was told "Let me contact the driver to see what happened and we'll send an email with you cancel/refund" Never got an email so I emailed the customer service and got no response even though it ways...Read more
This company make false promises and needs to be required to stop fals advertising. Placed an order on a Friday evening for Saturday delivery. Received an email at noon on Saturday indicating they could not find a florist available to delivery - but promised to deliver...Read more
On Wednesday, September 13, I placed an order for the following day. As I was browsing my options, a message on the website stated that I had 10 minutes left in order to get same day delivery. Why would I not trust this operation to fill and deliver an order for the...Read more
I needed to send flowers for an unexpected death in the family. I ordered the flowers which were supposed to be delivered IMMEDIATELY due to the nature of the situation. When I spoke to a representative, she told me I couldn't have a refund and I was pretty much out of...Read more
I didn't like
- Unwilling to rectify the issue
- Never delivered and the occasion was ruined
- Untimely delivery
1stop Florists - 1stop is last place
Worst company EVER!!! Sent roses and chocolate for 35 anniversary they charged me, then couldn't fill the order...PLEASE NEVER USE THIS COMPANY. I asked what was my recourse or what would they do... They said "NOTGING"
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