Product: 1stop Florists Delivery Service Clear all filters (0 of 30 reviews match)
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OK SO I HAD FLOWERS SENT TO MY MOTHER FOR HER BIRTHDAY, THEY DIDN'T ARRIVE TILL SHE WAS IN BED. THE CUSTOMER SERVICE AGENT OR WHOEVER HE WAS, JAMES WHO ANSWERED MY CALL STATED THAT THE DELIVERY PEOPLE ARE NOT ABLE TO COME BACK TO WAREHOUSE AFTER 5.P.M TO ENTER DELIVERY...
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3.7
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1stop Florists Delivery Service
I didn't like
  • Ruined my mothers bday
  • Did not deliver on time as promised
#1347397
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1stop Florists - Bad customer service

Ordered a nice boquet to be delivered as an apology. Three hours before latest possible delivery time I get an email saying “we change our mind and cannot deliver there now, too far from any drivers.” The delivery site was a vet clinic in a city with over 100k people (Dallas-Fort Worth suburb). Will never use them again and will share my story whenever possible.
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1stop Florists Delivery Service
#1316740
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I ordered flowers this last Sunday to be delivered the next day, Monday, May 21st at a family members house due to a death in the family. The online ordering process was quick and easy, and since it was so convenient I had no issue paying the $17 service charge. A few...
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1StopCares
1StopCares

I am so sorry and embarrassed that you had to go through this experience with us, especially when the flowers were for a funeral. All occasions are special occasions but a Fun...

3.0
Product
1stop Florists Delivery Service
#1264002
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This company is a scam, they assured me flowers would be delivered to my wife’s job on our anniversary day by 5pm. There website doesn’t truly allow you to track your delivery because they are a third party and use other companies supposedly. They can’t get in contact...
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1StopCares
1StopCares

I am so sorry that you had to go through all of that. I would be beyond frustrated if I were in your shoes. You should of never had to reach out to us so many times, and to ne...

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1stop Florists Delivery Service
#1259279
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Apparently 1 Stop Florist is the only flower company that doesn’t deliver flowers on Mother’s Day. Received an email the day before Mothers Day stating that they will not be able to make the delivery on that specified day. Great! Said they’ll deliver them the day...
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1StopCares
1StopCares

I am so sorry, we let you down so many times. You are right we should of been armed with all information the first time we reached out to you, instead of it turning into a few...

1.0
Product
1stop Florists Delivery Service
#1256049
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These people are liars there delivery confirmations are a lie. They seem to be totally unwilling to either fix it or refund the cost. Had to use the credit card company to stop payment. This is a company that is in the rip off business
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1StopCares
1StopCares

I am so sorry about any issue's that happened with your order. Im not sure why we are not refunding for you, we do offer a customer satisfaction and if you were not happy we s...

Product
1stop Florists Delivery Service
#1255371
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9:30 this morning May 11th 2018 I ordered some that came with the $79 one of the employees took my order asked me when did I want to flowers to get sent off I said as soon as possible which I'm thinking came out to 20 bucks or $29 cuz it usually cost me $14 to $10 for...
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1StopCares
1StopCares

I am so sorry, you are absolutey correct when you called to place your order with one of my co-workers, they should of said something about it being Mothers day, and that ther...

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1stop Florists Delivery Service
#1253594
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Don't order from this company - the worst experience - ordered flowers all the way from Australia and they were NOT delivered to my friend - DISGUSTING customer service! absolutely ruined the occasion. 8pm in NYC the whole day has gone by and my friend has not even...
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1StopCares
1StopCares

O my goodness. I am so so sorry to hear that this happened. This is not how we want to run our business at all. I appreciate you bringing it to my attention. Please send me an...

1.0
Product
1stop Florists Delivery Service
I didn't like
  • Lack of communication
  • Inability to make it better
  • Untimely delivery
#1252043
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I ordered flowers for my son's girlfriend's birthday to be delivered on her birthday, April 7. I ordered them on line on April 6th at 10:30 AM. The first time I tracked the delivery at 3PM on April 7th, it said they were delivered. I spoke to my son at 6, he said...
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1StopCares
1StopCares

I'm very sorry that your son's girlfriends flowers were not able to be enjoyed on her special day. You can bet I would be upset too in your position and I would love to know i...

Product
1stop Florists Delivery Service
#1229227
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I ordered a flower arrangement from 1stop Florists to be delivered to my sister who was in the hospital. When I placed the order, I thought she would be in the hospital for a few days. However, within a couple hours of ordering the flowers, I discovered she might be...
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1StopCares
1StopCares

I apologize so much, you did the right thing and called us as soon as you were made aware that your sister was being discharged from the hospital and providing a home address ...

Product
1stop Florists Delivery Service
#1205836
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