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Placed an order on a Friday evening for Saturday delivery. Received an email at just before noon on Saturday indicating they could not find a florist available to deliver in area. Called customer service and was told they do not deliver in area and could not ever...
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#1122304
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Paid extra to have express delivery by 2pm. When that didn't happen I was told "Let me contact the driver to see what happened and we'll send an email with you cancel/refund" Never got an email so I emailed the customer service and got no response even though it ways...
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1.0
#1120942
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This company make false promises and needs to be required to stop fals advertising. Placed an order on a Friday evening for Saturday delivery. Received an email at noon on Saturday indicating they could not find a florist available to delivery - but promised to deliver...
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2.3
#1104898
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1stop Florists - After 2 days late i cancelled

1stop Florists
#1145337
1.1
Details
Pathetic, epic failure, missed the special day, got a emAil saying delivery was made which is a joke. Never got delivered. Event passed, no surprise, sweet and helpful and feckless customer sevice people. Stay well away.
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1stop Florists - 1stop is last place

1stop Florists
#1088068
Worst company EVER!!! Sent roses and chocolate for 35 anniversary they charged me, then couldn't fill the order...PLEASE NEVER USE THIS COMPANY. I asked what was my recourse or what would they do... They said "NOTGING"
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1stop Florists - They had one job...

1stop Florists
#1062975
Ordered flowers for my mom's birthday Sunday to be delivered that Friday. Nope, they couldn't do it. Maybe five months would give them enough time. Strike one two and three; one job. Never use.
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1stop Florists - Scam

1stop Florists
#1061242
1.3
Details
Never received flowers and cant contact them
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Advertised vs Delivered
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Delivery Service
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Website
On Wednesday, September 13, I placed an order for the following day. As I was browsing my options, a message on the website stated that I had 10 minutes left in order to get same day delivery. Why would I not trust this operation to fill and deliver an order for the...
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3.0
#1102729
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I needed to send flowers for an unexpected death in the family. I ordered the flowers which were supposed to be delivered IMMEDIATELY due to the nature of the situation. When I spoke to a representative, she told me I couldn't have a refund and I was pretty much out of...
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1.4
I didn't like
  • Untimely delivery
  • Never delivered and the occasion was ruined
  • Unwilling to rectify the issue
#1090952
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I ordered my mom some flowers for her birthday online with this company. My mom turned 65 and it was a perfect gift for my mom. She loves flowers. They told me they would get them to me the same day i ordered them. But that didnt happen, they called me and told me they...
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1.0
I didn't like
  • Never delivered and the occasion was ruined
#1071710
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Received a confirmation(E-Mail) flowers were delivered which was not true, after four hours of receiving the confirmation and me calling they said they were on the way. no customer support.. Do not order from them. The E-mail even said it was hand delivered to the...
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1.0
#1070801
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I ordered flowers for my Aunt who is recovering from breast cancer surgery. I ordered on a Thursday and scheduled to have them delivered Saturday. They called Saturday morning and told me they did not have the right flowers and asked if they could substitute. I said...
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Anonymous
Mike

I Should have read the complaints about this company first. I ordered flowers received a confirmation that they were delivered which was a lie. not delivered until after I ca...

1.0
#1070554
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I purchased an arrangement to be delivered on the same day to my mother, in honor of my late sisters birthday. It is a bad day for my mother and wanted her to wake up to something positive on that morning. I contacted 1stop Florist on the internet and "chatted" with...
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I liked
  • That my mother did like the arrangement
I didn't like
  • Untimely delivery
  • Lack of response from customer service
  • Inability to make it better
#1058139
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Placed an order for a delivery to a school at 845am was promised same day delivery. Called to find out what the anticipated delivery time was and was told they would try before 5pm (the school closes at 330pm); got a delivery confirmation at 7pm - but it was never...
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1.0
#1051956
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